Remote assistance

Smart health solutions

Your company provides remote assistance solutions for elderly, isolated or handicapped people.

Your solutions work via a transmitter installed in the recipient’s home, linked to an emitter (for example: lanyard, bracelet, telephone, etc.) which the beneficiary permanently has on their person.

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Looking for a reliable connectivity solution for your equipment? Our M2M solutions will meet all your needs.

Main issues encountered by the company

Gradual abandonment of wired network
Persistent black spots across the country
The need to be able to switch from one operator to another in case of network interruption
Multiple invoices from local telecommunications operators

M2M solutions offered by Matooma

Offers the company a multi-operator SIM card. The multi-operator card allows access to the different local telecoms networks for every type of use across all technologies (2G, 3G, 4G). In the event of a failure or interruption on the main network, the card will search for the second best GSM network available.
Customised & pooled offers to respond to the client’s needs.
Access to the M2MManager management platform to allow the company to manage its stock of SIM cards.

Results achieved

No more need for technicians to test different operators’ cards when installing in people’s homes. They instead have a box containing a single card able to pick up all available GSM/GPRS networks. A solution which therefore limits the risks of a lost connection.
Cost reduction with a single point of sale which means purchases of M2M SIM cards are centralised and no longer purchased individually with each operator
Technicians perform installations faster and can devote more time to relations with new customers.
Simpler management for the company through the M2MManager platform.

PRÉSENCE VERTE, THE GSM SOLUTION FOR FLAWLESS PERSONAL CARE SERVICES

“Présence Verte opted for the simplicity of Matooma’s management service, which combines SIM cards from Orange, SFR, and MatooCard" […]

PRÉSENCE VERTE

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EUROP ASSISTANCE CHOOSES MATOOMA FOR ITS REMOTE ASSISTANCE SERVICE

“The gradual abandonment of the wire network, the increase in telecom operators, and continued white spots across the country have complicated managing this activity for operators. Europ Télé Assistance resolved their issue by opting for the simplicity of Matooma’s management service with MatooCard, its multiple-operator card." […]

EUROP ASSISTANCE

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BLUELINEA: WORKING TOWARD CONNECTED HEALTHCARE

“With Matooma, we are clearly positioned in the ‘remote assistance’ sector...The benefit of using MatooCards is really the multiple-operator solution, not having to wonder what area the customer lives in and which operator’s SIM card you should give them. We don’t have to worry about that issue”

David Guyard

Innovation and Services Director at Bluelinea

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Focus on the remote assistance market

Whether it be remote assistance systems for home support, supervision of the elderly, patient treatment or sport and well-being applications, connected health has established itself within the Internet of Things and Machine to Machine sectors. Holding 90% of the remote assistance market share in France, Matooma is a reference in the health sector.

Connected health is the simplification of monitoring patients and their treatments from the home through to the healthcare professional (telemedicine). It is also about having the reassurance of being able to alert loved ones and other helpers when necessary, in order to keep up a normal lifestyle (remote assistance).

Matooma's multiple operator solutions optimise data transfer, ensure services continuity and come into their own in this environment.