Matooma’s approach

Defining your needs

First and foremost, we are here to understand your business and your needs.
When you get in touch with us, we will provide speedy answers to your questions.

Proposing a tailored solution

Tailored proposals

• Our price proposals are adapted to your needs. We don’t have any standard “off the shelf” proposals

Commitment-free proposals

Flexibility

• You only activate your card when you want

Opening a customer account

• Fast account creation
• Signature of the contract online
• Access to M2Mmanager: online, secure
• Your account can be customised by sub-account / by agency

Managing your account

• Order your SIM cards
• Manage the stocks of SIMs directly online (pairing)
• Activate your SIM cards when you want!
• Manage your consumption (tracking and alerts) from the M2Mmanager platform
• A single, combined invoice regardless of the number of SIM cards and operators you have chosen
• Hassle-free cancellation whenever you wish (commitment-free)

Support

• The customer service department is available from Monday to Friday from 9 am to 6 pm (UTC+1) non-stop
• We are contactable by telephone, with a single number: +33 (0)4 88 36 07 40
• You can also submit your requests via M2MManager